MyGold's New Ecommerce Website User Guide

How can I use the new website to place an order?

14/12/23

MyGold® continues to improve the precious-metals buying experience, showcasing our commitment to innovation. In a significant stride of advancement, MyGold unveiled a state-of-the-art e-commerce website in November of this year. This platform is not merely a transactional space; it comes equipped with added features that make the process of buying gold and silver from the comfort of your computer or mobile device easier than ever.

With MyGold®, you can now browse and buy a wide selection of products in a smooth and seamless experience.

It's important to note that some items are available 24/7 and others are available based on the operating hours of the respective mint. When the market is open, the website provides real-time updates on product availability and dynamically modifies pricing every minute. This ensures that the prices you see on your order are current.

To optimise your online experience for placing orders, we recommend following these steps:

Step 1: Log In and Browse - Sign in to view and browse through available products. You can check stock levels in real-time.

Step 2: Add to Cart - Choose products and add them to your cart. Observe any volume discounts.

Step 3: Check Availability - Remember, product availability can vary, especially based on mint opening hours.

Step 4: Live Pricing - Prices are updated live, based on market conditions.

Step 5: Finalising Your Order - Review your cart, make any necessary changes, and proceed to checkout.

Step 6: Shipping Details - Enter shipping information. Options include free in-office collection or NZ parcel collection locations. For some products, a secure courier may be the only option.

Step 7: Payment Methods - Choose from available payment options. Existing customers may have a pay-on-invoice option, while others can use account-to-account transfers.

With these advancements, MyGold® not only simplifies the buying process but also sets a new standard for transparency and user-friendly functionality in the precious metals market.

Watch this video for a step-by-step guide.