A special shout out to Carlos, who was super helpful and generous with his time over the phone re: my gold query the other day. The whole process is seamless and absolutely professional. Would highly recommend these guys! :)

The My Gold Team are great to deal with , prompt to respond and make the process seamless from purchase to collection. Highly reccomend

Excellent service from start to finish. The item was exactly as described, well packaged, and delivered promptly. Communication was clear and professional throughout the process, and any questions I had were answered quickly. I'm very happy with the quality of the product and the overall buying experience. I would definitely purchase from this seller again and would highly recommend them to others. Special thankyou to Carlos & sorry I forgot the name of female 😅

Hi there, I've been buying gold and silver for quite a few years and I have found My Gold to be extremely professional and a reliable place to buy and sell precious metals through. Everything is done in a safe and completely secure environment. They have a drive in lock up under ground park. The money is in your bank in a very short time, even large amounts. I trust them.

Sold a krugerrand at MyGold yesterday , great people to deal with and funds were in my account within 2 hours , will definitely do business in the future again whether buying or selling

Had a great experience with My Gold! I purchased gold from them recently and everything went smoothly from start to finish. The staff were friendly, professional, and very helpful in answering all my questions. The items were authentic and exactly as described, which gave me a lot of confidence in my purchase. I also appreciated how easy and hassle-free the whole process was. Highly recommend My Gold if you’re looking for a trustworthy place to buy gold!

Secure and friendly. Located in Central Auckland, My Gold staff provide a thoroughly professional service while maintaining a helpful and friendly disposition to their customers. I recommend them for all your bullion requirements.

Website is intuitive and straightforward. Always collected my purchases. Select an appointment, be there on time and you will be done in less than 5 mins (thats if you are in a hurry, otherwise they will answer/assist you until your collection is sorted and you are satisfied). Professional and super friendly staff. 100% would recommend when the price is right.

Professional. As advertised. However. There was no mention anywhere when purchasing that the location is not fit for wheelchair users. I had to haul myself up a flight of stairs just to get my product. Thank God my wife was there or I would have been in hospital

I’ve had a great experience with My Gold Limited Auckland . I’ve purchased from them multiple times and every time the quality has been excellent and exactly as described. The team at My Gold are professional, reliable, and very helpful. Their service is always smooth and they make the whole process easy and stress-free. I really appreciate the consistency and trust I feel when buying from My Gold. Definitely recommend them to anyone looking for quality products and great service. ⭐⭐⭐⭐⭐

I arrived at the city office to sell some gold - mistakenly having not made an appointment! Half of Auckland is trying to do the same it seems! I went and sat in a cafe across the road from the office and emailed My Gold to arrange an appointment; i then sat contemplating other options. Within minutes, my phone rang and it was Zoe from My Gold advising me about a cancellation for the 11.30am slot! It was 11.20! The service was spot on - friendly professional and with an appreciation of humour too which always impresses me! Dealing with such huge investments is a big deal for many of us - Zoe helped me to manage a couple of overwhelm moments and I can’t thank her enough for her calm understanding manner (but totally professional at all times) I’d highly recommend My Gold - I've used them before with excellent service every time. This time was more noticeable for me as I was under a bit of stress about my decision and needed that extra gentle customer service! Thank you Zoe! You were the one ⭐️🙏

I had the pleasure of dealing with Rich on a few purchases of late, there seems to be great communication amongst the team, extremely professional, and timely, stacking, investing or collecting, Huge fan of MyGold

Just picked up gold and silver bullion from MyGold and couldn’t be happier. Pricing was very competitive and fully transparent, and the products were genuine, high quality bars exactly as described. Communication was excellent, the packaging was extremely secure. The team are professional, knowledgeable, and clearly trustworthy. I’ll def coming back to MyGold again and strongly recommend to anyone looking to invest in gold or silver with confidence.

I’m extremely impressed with the level of customer service I received from Zoe. She was very helpful and lovely over the phone. From start to finish, the communication was clear, timely, and thoughtful. Any questions I had were answered, and the team made the entire process smooth. I wouldn’t hesitate to recommend My Gold!

My gold was very pleasant to deal with friendly faces extremely professional order was there in just a few days and pick up went without any issues highly recommend.

Great communication ,very pleased will use again

First time gold investor. Zoe was simply amazing. Took the time to explain the fundamentals making sure I knew exactly what I was getting into. Was very patient with me including answering all the questions I had. Guided me in the purchase process with no dramas. Zoe definitely needs a raise if not already have for her stellar customer support! Highly recommended.

After dealing with MyGold for a few years now and having experience with other bullion retailers in the past and recently, I have renewed appreciation of their service. A recent investigation into a few of their competitors left me feeling dirty. The competitors showed a tendency to tell little white lies, and to be unhelpful. With a few of them that have a quoting system for the price and purchase of product, they always come back with a price a few dollars or more higher than their estimate. This sort of behaviour is not conducive to trust. Completely different story with the MyGold experience,most of the time their prices are already the best to start with and what you see is what you get.

It was truly a pleasure conversing with Rich (and Anita in the past) regarding buying and selling bullion. They (and their staff) are very helpful and friendly, making you feel comfortable in bullion transactions. Zoe, who also assisted me in the transaction, made the process very straightforward and easy, a true professional. I wish I had discovered their company years ago. I highly recommend MyGold to any first time investors in bullion. 10/10